01 / Shipping & Delivery
All THGTS pieces are carefully packed and dispatched from our base. We ship globally to ensure your drops reach you, no matter where you are on the map.
- Malaysia: Delivery typically takes 7 to 9 business days from the date of fulfillment.
- International Orders: Transit times vary depending on the destination country and local postal clearance.
* International customers are responsible for any applicable local customs duties, taxes, or import fees levied by their respective countries. THGTS is not liable for carrier delays or customs holds.
02 / Return Policy
Due to the limited-run nature of our drops, we do not accept returns or exchanges for change of mind, incorrect sizing choices, or buyer remorse. Please review our Sizing Guide carefully before purchasing.
Defects or Fulfillment Errors: If we made a mistake (such as sending an incorrect item, wrong size relative to your order confirmation, or a structural manufacturing defect), we will bear the full cost of resolution.
Error-based claims are evaluated on a strict case-by-case basis. You must contact us via our Contact page within 7 days of receiving your package with photographic proof of the issue. Unauthorized returns will not be accepted or refunded.